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Thread: Kakao Help

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    Default Kakao Help

    Need some help with Kakao Talk. I've somehow deleted a couple of friends, and can't figure out how to re-add them. Looks like when I choose the menu option "Leave Chat" it not only leaves the chat, but removes the contact from my list!

    I am real unclear on how one "finds" contacts in the first place. Initially a whole slew of people just "appeared" when I installed Kakao, obviously from my phone book. Over time, people just randomly appear as new friends. If I try to search for anyone, the results are really lame. I can't search at all in Hangeul, really strange something so popular here in Korea. When you search for an English name, say Jim, I get ONE result, looks like no way to advance to the other Jim's. Obviously I have no clue how to operate this program...

    I tried their online support request twice (about how to search in Hangeul) and got zero reply. Not feeling the Kakao Joy right now...

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    Why the fuck would you want to use a Korean program, that non-Koreans don't generally use, based in Hangul, unless you are fluent?

    I think it finds contacts from phone number information...I only know this 'cos Keith's wife raised my wife on Kakao chat, by using phone number info only.

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    well, generally I don't (Nate-On being one exception which I can minimally navigate). In the case of Kakao Talk, I have installed the English version and am able to operate it fine, with the exceptions noted above.

    While I'm not 100% fluent, and I'm a bit lost if the application is all Korean, I do generally chat with my friends using Korean, even some American friends. Especially from a phone - Hangeul is SO much easier to type on a phone than English. As far as Hangeul and Kakao Talk, my issue is I can't search for people by their Korean name. That would seem to be a gross oversight, but then again it may be cockpit error.

    I did try searching using the accidentally deleted contact's phone number as well, but that didn't seem to work, either. I sent an ordinary SMS messag to that friend, and somehow they were able to re-add me. Maybe the Korean user interface is better than the English one.

    Quote Originally Posted by brkn View Post
    I think it finds contacts from phone number information...I only know this 'cos Keith's wife raised my wife on Kakao chat, by using phone number info only.
    Yeah, it seems indeed to do that, when I first installed it. Once installed, I haven't found a way to enter one individual phone number to add. Nor does the process of re-syncing seem to do anything.

    BTW, I'm not 100% clear where this program comes from - the implication I get from their sparse website is that it's used in Korean, Japan, and English speaking countries. That may just be bravado for all I know. I've never heard of it except from Koreans, so I'm guessing it's Korea-centric.

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    It's Korean. I saw the guy who did the startup interviewed on CNBC recently.
    There are technical problems that do need to be fixed, and other issues due to rapid growth:

    Now boasting more than 13 million users, Kakao Talk’s dizzy ascent is under threat from technical issues arising from the vast amounts of data the service now handles. Over the last two or three weeks, the service has been unable to function properly on at least two occasions, eliciting the wrath of Korea’s netizens on notice boards and social media sites.

    Launching in March of last year, Kakao Talk had a million users by September, growing to 3 million by November and 5 million in December. By February 10 that number had risen to 7 million, a number that rose by another million within two weeks.

    But as the numbers soared, and the service’s popularity spread around the world, Kakao Talk’s servers have begun to wheeze. The app now typically handles 300 million messages every day, according to the ZDNet article, with much of that concentrated in peak times.

    However, if Kakao is to stay successful, it clearly has no choice but to try. In the last three months, according to the ZDNet story, the company has doubled its number of servers from 300 to 600, but this still hasn’t been enough to keep up with demand, let alone handle updates and new features.

    Unfortunately, Kakao has yet to find a way to monetize that huge popularity, hence the problems it faces in tackling the technical glitches. Extending its servers while also handling privacy issues — Kakao suffered a bit of a security breach last December — is an expensive business.
    Kakao Talk has been Korea’s biggest app success story so far, demonstrating that Korean start-ups can compete with the world’s best when given the chance (and when they have a decent idea). For its strength in inspiring other Korean app developers and start-ups, it would be great to see it overcome these problems and continue on its upward trajectory.

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    Quote Originally Posted by brkn View Post
    Unfortunately, Kakao has yet to find a way to monetize that huge popularity,
    That's got to sux.

    Sorry Mr. Incredible, I can offer you no help with your problem. I can only hope that you'll take solace in the fact that I too use Kakoa Talk but haven't experienced the problems you described.

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    Quote Originally Posted by CaptPorridge View Post
    That's got to sux.

    Sorry Mr. Incredible, I can offer you no help with your problem. I can only hope that you'll take solace in the fact that I too use Kakoa Talk but haven't experienced the problems you described.
    well, just be careful with the LEAVE function from chat. I'm guessing it must be a translation mistake, because on my phone it leaves the chat AND deletes the contact.

    are you able to search phone numbers and names in hangeul?

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    Quote Originally Posted by TheStumbler View Post
    well, just be careful with the LEAVE function from chat. I'm guessing it must be a translation mistake, because on my phone it leaves the chat AND deletes the contact.

    are you able to search phone numbers and names in hangeul?
    Leaving a chat has never resulted in the loss of the contact. And I leave a lot of chats because colleagues send messages to lots of people at once and it results in a ton of replies arriving within seconds which is very annoying.

    I've only ever used the search function once, and I knew his Kakoa Talk ID so I used that and had no problems.
    I don't normally add people; people add me. :wackers:

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    In the chat list hit edit/delete. Never used the 'leave chat' button, but I will next time someone I don't like texts me to see if you're right.

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    well - i just tried to replicate this. Someone "friended" me I didn't know - looked like a 대리운전! so, i started a chat, pressed LEAVE, and it didn't delete him. Looks like I'm wrong about that. But, I swear that I went through and "left" two chats the other day, and suddenly those people were removed from my contact list. Weird. I must be going crazy.

    Oh well, no big deal. Thanks for the help. And that snip of the news article was interesting.

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    It is easy...go to your friends list and then press on the pop-up menu and it will show a list of blocked friends...just unblock them.

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    Quote Originally Posted by JB View Post
    It is easy...go to your friends list and then press on the pop-up menu and it will show a list of blocked friends...just unblock them.
    Nope, I tried that and there was nobody blocked. These two people just "poof" disappeared from my friends list. Oh well, it's no big deal. Must be some of those "growing pains" mentioned above.

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    Oh wake up and smell the coffee! They dumped you!

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    Quote Originally Posted by CaptPorridge View Post
    Oh wake up and smell the coffee! They dumped you!
    Funny guy! I did really wonder that, too. But no, as I said in the first post, those friends immediately re-added me when I send a regular SMS message. I'm guessing the Korean version must have a little better user interface and they can more easily add people.

    Actually, smell is the only think I love about coffee - I hate the taste.

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    I believe you

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    Quote Originally Posted by brkn View Post
    Why the fuck would you want to use a Korean program, that non-Koreans don't generally use, based in Hangul, unless you are fluent?

    I think it finds contacts from phone number information...I only know this 'cos Keith's wife raised my wife on Kakao chat, by using phone number info only.
    Because regular SMS services cost something whereas Kakao is still free. Must be nice to free of such plebian tedium...how much things cost and whether one can afford them. I sincerely hope they don't monetize it, working slobs like me need all the free shit we can get.
    Duane: See Tim, that's the difference between you and I. Organization. Careful thinking. Forward planning. And that is why I sleep in the arms of a beautiful woman and you spend your evenings alone in your bedsit. With cheap porn.
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    Quote Originally Posted by PaperTiger View Post
    Because regular SMS services cost something whereas Kakao is still free. Must be nice to free of such plebian tedium...how much things cost and whether one can afford them. I sincerely hope they don't monetize it, working slobs like me need all the free shit we can get.

    Hang on, last time I looked, skype, msn messenger, facetime, you fucking name it...all free.
    And they happen to work. And they are in English... with decent English support, with investment in servers that can carry the capacity.
    Unlike frayed Kballs.
    That was my point.

    Maybe you guys are all Galaxy'd up or something?
    And chatting/texting exclusively to a bunch of Samhung'd up mono-lingual Korean tiny chicks?

    You must have your reasons, but dosh ain't the factor here.
    I really care and know exactly how much things cost, and what people are charged for them in the market place. And 'worry' about it a lot.
    I watched the interview with Kball's CEO, didnt I?
    And know exactly the business model and technical shortcomings of the service? Even though I don't use it. That's what I do.
    He's gonna TRY and float/ IPO, at some point, doubt it will be free then. You'll be hookd in, the Korean networks will take him over, or do a deal, have a little think about it. Its not a charity for 'poor slobs like you'..its a, as it is implemented (currently), poorly engineered business set up, 'for poor slobs' like you. A loss leader.
    If you have a tiny think about it (beyond your immediate needs) you might not be poor anymore.

    And I don't really text, and very rarely use a 'conventional' phone (cell or landline). My Korean bill averages out at a laughable 12,000won @ month with virtually zero usage.
    But I do buy stock in Korean phone service providers + related sectors. Sometimes.
    Last edited by brkn; 07-08-2011 at 12:49 PM.

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    Quote Originally Posted by TheStumbler View Post
    well - i just tried to replicate this. Someone "friended" me I didn't know - looked like a 대리운전! so, i started a chat, pressed LEAVE, and it didn't delete him. Looks like I'm wrong about that. But, I swear that I went through and "left" two chats the other day, and suddenly those people were removed from my contact list. Weird. I must be going crazy.

    Oh well, no big deal. Thanks for the help. And that snip of the news article was interesting.
    Go to Settings -> Manage Friends -> press the 'sync' button underneath Add Automatically. If they're in your contacts, they'll be added.
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  19. #19
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    Kakao works just fine in English.

    You can also add people you don't have in your phone book.

    Click friends tab. On android bring up the pop up menu and click find. You need their kakao username because it won't add by phone number. So just text and ask them.

    Another option is go into friends and hit pop up and click more. Here you can change settings to auto add new numbers in your phone book as you enter them, export your list to your phone/email contacts, can import from other sources and synch friends from an email account.

    I use this everyday and dont speak a word of korean so if you need more help, give me a shout.

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    Don't know if this thread is still active but for those people that use Kakao talk, I'm curious if there is a way to tell when someone has blocked you. I've been using Kakao talk for a while and I'm suspicious a user blocked me. I can still see them on my list. I figured they'd disappear off your friend list if they blocked you but not sure.

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